Faro Driver



The FARO ® Tracer SI Imaging Laser Projector and FARO Tracer M Laser Projector accurately project a laser outline onto a 3D surface or object. The Tracer provides a virtual template which operators and assemblers can use to quickly and accurately sequence work and position components. Welcome to the FARO Global Customer Service remote support site. Please enter your session number below. If you do not have a session number please contact FARO Support. A representative will be assigned to your issue and provide you with a session key should they need remote access to your equipment. FARO Customer Service.

Overview

Without the right FaroArm® USB driver installed on your computer, the FaroArm®, ScanArm®, Design ScanArm, or FARO® Gage might not work correctly. When FARO® releases new firmware or software, you may have to upgrade the driver.

CAUTION: When your FaroArm comes back from factory servicing or recalibration, plan to update the driver before you use it. As stated in your FARO license, the factory provides the most recent hardware improvements when servicing your FaroArm, so updating the driver may be required.

USB FaroArm Driver CAM2 Measure CAM2 SmartInspect Laser Tracker Utilities SCENE FocusM & FocusS Firmware Focus3D X Series Firmware Legacy Focus3D S Series Firmware CAM2 Q CAM2 Measure X CAM2 Measure 4 CAM2 Gage FARO As-Built for AutoCAD Software FARO As-Built for Autodesk Revit FARO RayTracer FARO Zone 2D FARO Zone 3D FARO CAD Zone-Crime &.

Time to Complete15 minutes
Skills Needed
  • Knowledge of Windows at the operating system level
  • General computer skills
Prerequisites
  • Internet connection
  • Computer you use with the FaroArm®, ScanArm®, Design ScanArm, or FARO® Gage
  • Storage media for saving files, such as a flash drive
  • Download for the driver you want to install
CompatibilityClick herefor details about which Microsoft Windows version supports different driver versions computer processors.
Supported Software

CAM2®, Measure 10.x, Measure Q, Measure X, Measure 4.x

Supported Hardware
  • FaroArm--FARO® QuantumS,Quantum M, FARO® Edge, FARO® Arm Fusion, FARO® Arm Prime, Platinum, Quantum, Titanium, Advantage, Digital Template
  • ScanArm Edge or Design ScanArm with FARO® Laser Line Probe (LLP)--Blu HD, HD, ES, V3
  • Gage--Gage Bluetooth, Gage Plus, Gage Standard, Power Gage

Quick Steps

Drivers

Uninstall the Existing Driver

  1. Ensure that there are no applications open that may be communicating with the FaroArm®, ScanArm®, Design ScanArm, or FARO® Gage. If so, save work in open programs or files and close them.
  2. Turn off and disconnect the FaroArm from any Ethernet, USB, wireless, or Bluetooth computer connection.
  3. There are two ways to uninstall the existing driver.

Method 1 - Control Panel

  • You can access the Control Panel by opening the Start Menu and searching for Control Panel in the search box.

You can also access the Control Panel by pressing Windows Key + i and searching for Control Panel in the Windows Settings Panel.

  • In the Control Panel window, select Uninstall Program
  • Find and click the FARO USB Driver entry in the program list. Write down the number that appears in the Version column on the right. Select the Uninstall option.
  • Click Yes in the permissions window.

Method 2 - Apps and Features

  • You can access the Apps and Features Panel by pressing Windows Key + X and clicking the Apps and Features item.

You can also access the Apps and Features Panel by pressing Windows + i and clicking the Apps and Features Panel in the Windows Settings Panel.

  • In the Apps and Features Panel, click the FARO USB driver program. Write down the Version number that appears under the program title and select Uninstall.
  • Click Uninstall in the pop-up window.

Install the New Driver

  1. Before you begin this procedure, ask your IT department to temporarily disable antivirus software on the computer you use with the FaroArm®, ScanArm®, Design ScanArm, or FARO® Gage. Antivirus software may cause the driver installation software to fail when extracting the driver files.
  2. On the computer, navigate to where you saved the FaroArm USB Driver .exe file. Write down the four decimal-place version number at the end of the file name (x.x.x.x).
  3. Double-click the file and when the window appears, click Yes to allow the installation to continue.
  4. In the wizard window, select the language the wizard should use, then click Next in this and the next window. This installation process begins. This might take a few minutes depending on your processor speed.
  5. Click Next in the wizard welcome window.
  6. When the installation is complete, click Finish.
  7. Go to the Start Menu to Shutdown the computer.
  8. Connect the FaroArm®, ScanArm®, Design ScanArm, or FARO® Gage to the computer using an Ethernet, USB, wireless, or Bluetooth connection and turn on the device.
  9. Start the computer. You should see a message in the system tray stating the driver was successfully installed.
    If the new hardware wizard appears, select This Time Only, then Recommended Options and click Finish.
  10. Go to Confirm Results to continue.

Confirm Results

Faro Usb Driver

Check that the FaroArm USB Driver appears in the Control Panel.

  1. Access the Control Panel. It may take a few seconds for the programs list to appear.
  2. Browse the list to find the FaroArm USB Driver <#> and notice that the number in the Version column has changed to be the same as the one at the end of the new driver's file name.
  3. Click to close the Control Panel.

Your device is ready to use.

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Quick Steps

Uninstall the Existing Driver

You use the Windows Control Panel to uninstall the driver. Uninstalling the driver removes it from Windows, leaving the driver file on the hard disk--just in case you may need it in the future.

Video

In this 1-minute YouTube video, learn how to use the control panel to uninstall an example program called Bonjour. Just substitute FaroArm USB Driver <#> for Bonjour. Restricted from viewing YouTube? Click here for private viewing.

Detailed Steps

  1. Ensure that there are no applications open that may be communicating with the FaroArm®, ScanArm®, Design ScanArm, or FARO® Gage. If so, save work in open programs or files and close them.
  2. Turn off and disconnect the FaroArmfrom any Ethernet, USB, wireless, or Bluetooth computer connection.
  3. On the computer, go to Start > Control Panel > Programs > Programs and Features. It may take a few seconds for the programs list to appear.
  4. Browse the list to find the FaroArm USB Driver <#>.
  5. Write down the number that appears in the Version column on the right.
  6. Right-click on the driver name, click Uninstall, and click Yes in the next two windows. The driver is removed from the program list.
  7. Click to close the Control Panel, then go to the Start Menu to Restart the computer.
  8. Go to Install the New Driver to continue.

Install the New Driver

  1. Before you begin this procedure, ask your IT department to temporarily disable antivirus software on the computer you use with the FaroArm®, ScanArm®, Design ScanArm, or FARO® Gage. Antivirus software may cause the driver installation software to fail when extracting the driver files.
  2. On the computer, navigate to where you saved the FaroArm USB Driver .exe file. Write down the four decimal-place version number at the end of the file name (x.x.x.x).
  3. Double-click the file and when the window appears, click Yes to allow the installation to continue.
  4. In the wizard window, select the language the wizard should use, then click Next in this and the next window. This installation process begins. This might take a few minutes depending on your processor speed.
  5. When the installation is complete, click Finish.
  6. Go to the Start menu to Shutdown the computer.
  7. Connect the FaroArm®, ScanArm®, Design ScanArm, or FARO® Gage to the computer using an Ethernet, USB, wireless, or Bluetooth connection and turn on the FaroArm.
  8. Start the computer. You should see a message in the system tray stating the driver was successfully installed.
    If the new hardware wizard appears, select This Time Only, then Recommended Options and click Finish.
  9. Go to Confirm Results to continue.

Confirm Results

Check that the FaroArm USB Driver appears in the Control Panel.

  1. Go to Start > Control Panel > Programs > Programs and Features. It may take a few seconds for the programs list to appear.
  2. Browse the list to find the FaroArm USB Driver <#> and notice that the number in the Version column has changed to be the same as the one at the end of the new driver's file name.
  3. Click to close the Control Panel.

Your device is ready to use.

Troubleshooting

  • If the number in the Version column did not change, repeat the steps in these procedures starting with Uninstall the Existing Driver.
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Quick Steps

Uninstall the Existing Driver

Uninstalling the driver removes it from Windows leaving the driver file on the hard disk--just in case you may need it in the future.

  1. Ensure that there are no applications open that may be communicating with the FaroArm®, ScanArm®, Design ScanArm, or FARO® Gage. If so, save work in open programs or files and close them.
  2. Turn off and disconnect the FaroArmfrom any Ethernet, USB, wireless, or Bluetooth computer connection.
  3. On the computer, go to Start > Control Panel > Add or Remove Programs. It may take a few seconds for the programs list to appear.
  4. Browse the list to find the FaroArm USB Driver<#>.
  5. Right-click the driver, click on Click here for support information, and write down the version number.
  6. Click to close the Support Info window, and in the Add or Remove Programs window, click the Remove button on the right.
  7. In the window, click Yes to remove the driver. The driver is removed from the program list.
  8. Click to close the Control Panel windows, then go to the Start Menu, click Turn Off and Restart.
  9. To continue, go to Install the New Driver.

Install the New Driver

  1. Before you begin this procedure, ask your IT department to temporarily disable antivirus software on the computer you use with the FaroArm®, ScanArm®, Design ScanArm, or FARO® Gage. Antivirus software may cause the driver installation software to fail when extracting the driver files.
  2. On your computer, go to the desktop where you saved the FaroArm USB Driver file. Write down the four decimal-place version number at the end of the file name (x.x.x.x).
  3. Double-click the file and when the window appears, click Yes to allow the installation to continue.
  4. In the wizard window, select the language the wizard should use, then click Next in this and the next window. This installation process begins. This might take a few minutes depending on our processor speed.
  5. When the installation is complete, click Finish.
  6. Go to the Start Menu to Turn Off the computer.
  7. Connect the FaroArmto the computer using an Ethernet, USB, wireless, or Bluetooth connection and turn on the FaroArm
  8. Start the computer. If the new hardware wizard appears, select This Time Only, then Recommended Options and click Finish.
  9. To continue, go to Confirm Results.

Confirm Results

Check that the FaroArm USB Driver appears in the Control Panel.

Driver
  1. Go to Start > Control Panel > Programs > Add or Remove Programs. It may take a few seconds for the programs list to appear
  2. Browse the list to find the FaroArm USB Driver <#>, right-click on the driver, click on Click here for support information, and notice that the Version number has changed to be the same as the one at the end of the new driver's file name.
  3. Click to close the Control Panel.

Your device is ready to use.

Troubleshooting

  • If the number in the Version column did not change, repeat the steps in these procedures starting with XP--Uninstall the Existing Driver.

Faro Arm Driver

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See Also

Keywords:

Faro Driver

reinstalling, reinstall, re-install, updating, update, LLP driver, Laser Line Probe driver, OS, operating system, download, latest driver, current driver, newest driver, new driver, earlier driver, past driver, old driver

Overview

Your FARO Edge or Faro® Laser ScanArm® Edge works best with the latest FaroArm USB driver, firmware, and kiosk software. This article shows you how to download and install the latest versions of this software.
During the servicing or recalibration of your FARO Edge, factory technicians install the latest firmware and kiosk software for you. But, plan to download and install the latest driver BEFORE you use the device. Factory improvements may require a driver update.

Install the USB FaroArm Driver

  1. Click here to download the appropriate USB FaroArm driver for your 32- or 64-bit operating system.
  2. Uninstall any existing drivers on your computer using the Microsoft Windows Add/Remove Programs feature in the Control Panel.
  3. Run the executable file from your computer.
  4. After updating the USB FaroArm driver, check for communication. If your computer can communicate with the FARO Edge, you do not have to install new firmware.

Install the Firmware

  1. Click here to download the latest firmware, version 712.12. (Alternate Download Link)
  2. Unzip EdgeFirmwareUpdate.zip to an empty folder on the host computer.
  3. Attach the FARO Edge to the host computer using USB.
  4. Power on the FARO Edge.
  5. Run FaroUpdate.XXX.exe. Do not turn off the FARO Edge while the program is running.

Install the Kiosk Software

  1. Click here to download the latest kiosk software, version 1.8.5820.26066. (Alternate Download Link)
  2. The downloaded file has the version number in the file name. Remove the version number from the file name so that the file is named KioskUpdate.exe.
  3. Place the *.exe file on a USB drive.
  4. Insert the USB drive into the port on the left side of the fold-down touch screen controller.
  5. On the Main menu, touch Settings > Update Software.
  6. Notice the existing software version and the new software version on the USB driver to make sure they are different.
  7. Touch the button to update the system.

When the kiosk installation is complete, the FARO Edge automatically restarts. If there is any problem in this process, the original software will be automatically restored.

Production Status

The FaroArms in this table are in Legacy status. FARO supports Legacy hardware for the length of time stated in your license agreement. If you would like to learn about the FaroArms FARO is actively developing, click here.

Discontinue DateFaroArm Models
Sep 2017FARO Edge, ScanArm Edge

See Also

Keywords:

reinstalling, reinstall, re-install, updating, update, LLP driver, Laser Line Probe driver, OS, operating system, download, latest driver, current driver, newest driver, new driver, earlier driver, past driver, old driver